Terms of Service

Please read these terms carefully before using VaillantHeat services.

1. Acceptance of Terms

By accessing or using the VaillantHeat website (vaillantheat-boilers.com) and associated services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services Description

VaillantHeat provides industrial and commercial boiler systems, burner equipment, heating installation services, maintenance contracts, and related technical consulting. Product specifications and availability are subject to change without prior notice. All orders are subject to written confirmation from VaillantHeat.

3. Quotations and Pricing

All quotations provided through our website, email, or sales representatives are valid for 30 days from the date of issue unless otherwise stated. Prices are quoted ex-works and do not include delivery, installation, or applicable taxes unless explicitly specified. VaillantHeat reserves the right to adjust pricing for orders not confirmed within the quotation validity period.

4. Product Warranty

VaillantHeat products carry a standard manufacturer warranty of 24 months from the date of commissioning or 30 months from the date of delivery, whichever occurs first. Warranty coverage applies only to products installed and maintained in accordance with VaillantHeat technical documentation. Warranty claims must be submitted in writing with supporting evidence of the defect.

5. Limitation of Liability

VaillantHeat shall not be liable for indirect, consequential, or incidental damages arising from the use of our products or services. Our total liability for any claim shall not exceed the purchase price of the relevant product or service. This limitation applies to the fullest extent permitted by applicable law.

6. Intellectual Property

All content on this website, including text, images, logos, technical documentation, and software, is the property of VaillantHeat or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without prior written consent.

7. Use of Website

You agree to use this website for lawful purposes only. You shall not attempt to gain unauthorized access to any portion of the website, submit false or misleading information through our forms, or use automated tools to scrape or download content from our servers.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Federal Republic of Germany. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Remscheid, Germany.

9. Modifications

VaillantHeat reserves the right to modify these Terms of Service at any time. Changes become effective upon publication on this website. Continued use of our services after modifications constitutes acceptance of the revised terms.

Last updated: March 2026